School of Nursing IT
To contact the SON IT via telephone:
806-743-4248
866-669-4248 (Toll Free)
To contact the SON IT dept via email:
- Joe Ferrer — IT Administrator
Email: joe.ferrer@ttuhsc.edu - Joanie Ellison — WebCT Support
Email: joanie.ellison@ttuhsc.edu
Phone: 806-743-1199 - Enola Boyd — Instructional Designer
Email: enola.boyd@ttuhsc.edu - Khadija Bakrim — Instructional Designer
Email: khadija.bakrim@ttuhsc.edu - Mikel Coale — SON PC Support
Email: mikel.coale@ttuhsc.edu
Phone: 806-743-4248 - Joey Gonzaga — SON PC Support
Email: joey.gonzaga@ttuhsc.edu - Mauro Gonzales — SON PC Support
Email: mauro.gonzales@ttuhsc.edu - Adam Wood — SON Programmer
Email: adam.wood@ttuhsc.edu - Jon Harp — SON Programmer
Email: jon.harp@ttu.edu - Trey Albus — SON PC Support
Email: trey.albus@ttuhsc.edu
Problem
Solution
Internet connection problems, such as trouble logging onto your internet service.
Call your ISP (Internet Service Provider)
i.e., AOL, TTUHSC PPP, AT&T, etc.
Links, forms, PDF files within the course do not work.
Contact the SON IT dept
Content Related/Course Matters, "I´m getting online and connected, but I don´t understand the subject area we are covering." Or, "I don't know how to do what´s required of me."
Contact your Course Facilitator. Your Course Facilitator will gladly answer any questions that pertain to the subject area of the course.
(DO NOT contact your Course Facilitator about technical matters regarding your computer connection or software problems.)
You don't know who to go to for help or feeling overwhelmed with the online classroom environment.
Contact the SON IT dept or your Course Facilitator
Do you require specific help setting up your computer to view online course content?
Contact the SON IT dept
Do you need help with your TTUHSC Web/Exchange/email account?
Call the TTUHSC Information Technology help desk: 806-743-2875